Latency or connection issues?

If you experience latency or connections issues, there are a couple of basic steps you can process to immediately solve the issue.

1. Update WIDI to the latest firmware via WIDI App for Android/iOS
2. Do a factory reset after updating via the WIDI App.
3. Clear Bluetooth cache of your operating system by removing existing WIDI devices from your Bluetooth menu and toggling your Bluetooth off and on.
   Note: These steps are explained with videos in this blog!
4. Pair WIDI with your MIDI device following the exact instructions as shared via the quick start guides!

Note 1: If you are pairing with an operating system like Windows, iOS, macOS or Android, please make sure you update to the latest version of your operating system and, if applicable, the latest version of your Bluetooth driver.

Note 2: Please note that pairing with your operating system’s built-in Bluetooth is not the same as pairing two WIDI devices. To take advantage of the optimal performance of Bluetooth MIDI, it is recommended to get around the limitations of your integrated Bluetooth by using WIDI Bud Pro or WIDI Uhost.